A LETTER TO DELTA AIR LINES CUSTOMERS

FROM THE PILOTS OF DELTA AIR LINES

To Our Valued Customers:

The Delta pilots take pride in the reliability and the service that defines Delta Air Lines. We are disheartened when we witness the impact of your disrupted travel plans. As you travel with us this summer and beyond, we ask you to please remember the following:

• Delta pilots will continue to prioritize safety – every day and on every flight. 

• We have been working on our days off, flying a record amount of overtime to help you get to your destination. At the current rate, by this fall, our pilots will have flown more overtime in 2022 than in the entirety of 2018 and 2019 combined, our busiest years to date.

• We empathize and share in your frustration over the delays, cancellations, and disrupted travel plans you’ve experienced. We agree; it is unacceptable.

As we welcome you aboard, we will continue to go above and beyond to ensure the integrity of the operation. Delta’s management needs to do the same before you lose confidence in the Delta brand.

The Pilots of Delta Air Lines